Job Title: Administration Assistant
Reporting to: Head of After Sales
Business Area: 1st Class Holidays Limited
Location: Trafford House, Old Trafford, Manchester, M32 0RS
Company/Role Overview:
First Class Holidays are a Manchester based Holiday Company, specialising in dream holidays to Canada, America, South Africa, The Islands, Australia and New Zealand. Established more than 25 years ago.
Fancy a career in Travel? We are looking for a bright, keen and positive individual with a passion for learning to join our award-winning team based in Old Trafford.
Responsibilities:
• Assisting with the updating of bookings, checking invoices and speaking to customers
• Dealing with incoming phone calls from clients, suppliers and airlines regarding any aspect of a client’s holidays
• Assisting our team to produce high quality travel packs, each one individually prepared for each of our clients
• Meet and greet visitors
• General Administration duties include stock room control, sending brochures, sending letters and postal duties
• Full Training will be given on all areas of the booking administration, our destinations, brochures, computer systems.
Skills & Experience:
• Enthusiastic and positive approach to learning
• Excellent communication and customer service skills
• Ability to use own initiative and work well in a team
• Accuracy and attention to detail is a must
• Excellent knowledge of word/excel
• Logical thinker
• Able to organise workload
• GCSE Grade 5 and above/ A-C English Language and Maths
Contract / Working Hours:
Full time (38.75 hours per week 8.55am – 5.40pm). Monday to Saturday (5 days) based in our offices at Trafford House, Old Trafford, Manchester.
No agencies please.
