Careers at First Class Holidays

Established in 1996, award-winning independent UK tour operator, First Class Holidays offers customers an incredible choice of inspirational worldwide holidays to experience the best of Canada, America, Alaska, Australia, New Zealand and South Africa.

Carefully designed by experts to suit individual customers, every holiday offers an exceptional level of service. First Class Holidays features a range of holiday types for ultimate bucket-list adventures to see iconic cities, breath-taking landscapes and the world’s most famous landmarks. An exciting range of pre-packaged or tailor-made options are available to suit everyone from self-drive tours, city breaks, cruises, rail journeys and wildlife adventures to luxurious mountain or lakeside lodges & resorts and escorted tours.

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CURRENT VACANCIES

We are looking for an experienced Tailor-Made Specialist to join our growing team based in our office in Manchester. 

The ideal candidate will be experienced in selling tailor-made long-haul holidays.  Specialist knowledge of one or more of our destinations (Canada, USA, New Zealand, Australia and South Africa) would be beneficial. Previous experience working for a retail travel agent or long-haul operator would be an advantage. 

Key responsibilities of this role include:
•    Create detailed itineraries to exactly suit the customers’ requirements (both telephone and email enquiries)
•    Source varied ground arrangements with overseas suppliers, ensuring your itinerary exactly meets the client’s requirements.
•    Liaising with agents and clients at various stages of the quotation process
•    Use various web based systems to check live availability of products 
•    Processing bookings on our in-house system.
•    Maintaining excellent customer service throughout

Key requirements of this role include:
•    Solid travel background with good geographical knowledge
•    Knowledge of one or more of our destinations would be beneficial
•    Strong selling skills with proven ability to convert enquiries into sales 
•    Excellent communication & customer service skills
•    Ability to use own initiative 
•    Accuracy and attention to detail are a must
•    You must be able to work well as part of a team
•    You must be able to work towards a sales target
•    Knowledge of GDS system (preferably Amadeus) would be preferred
•    Must be able to work to strict deadlines
•    Sound computer knowledge is essential

This is a full-time position, including some evening & weekend work. 

Salary: Dependent on experience
Location: Office based (Manchester – M32)


To Apply:  Please email your CV to careers@fcholidays.com with a covering letter giving details of why you think you may be suited to this role, your current salary and salary expectations. No Agency applications


 

We are looking for a Part Qualified Management Accountant to join our growing team based in our office in Manchester. 

You will be responsible for all day to day accounts for the company up to and including trial balance and helping with the production of management accounts that will accurately reflect the current performance of the business.  

Key responsibilities of this role include:

•    Preparing monthly Management Accounts, including profit and loss accounts, budgets, variance analysis and commentaries
•    Full management of the accounting package – currently Sage 50, including all journal entries, invoice processing and expenses.
•    Financial Analyst for the business – highlighting key trends and working with the senior managers to add value
•    Full management of cash, from posting sales receipts, bank reconciliations and managing petty cash.
•    Processing of payments in Multiple Currencies. 
•    Preparing quarterly UK VAT returns 
•    Balance sheet reconciliation
•    Maintain trial balance 
•    Assisting with travel industry reporting requirements
•    Presentation and interpretation of monthly management accounts to FD with observation and comment 
•    Being the finance lead during new system integration
•    Ad hoc projects from the directors

Skills & Experience:

•    Previous proven experience working as Management Accountancy role
•    Part Qualified Accountant CIMA/ACCA/ACA
•    Strong Microsoft Office, particularly Excel
•    Previous experience using Sage 50 or similar
•    Strong analytical skills and prepared to challenge the business’s current processes
•    Flexible and adaptable to achieve needs of the business
•    Motivated to learn and grow in a fast paced environment
•    Excellent communication skills - able to communicate financial information in a way that non-financial people can understand it

This is a full-time position, including some evening & weekend work. 
Salary: Dependent on experience

Location: Office based (Manchester – M32)

To Apply:  Please email your CV to careers@fcholidays.com with a covering letter giving details of why you think you may be suited to this role, your current salary and salary expectations. 

No Agency applications
 

Testimonials

Our Awards

We are very proud that our personal, friendly service and attention to detail has led to us becoming an industry leader in providing tailor-made holidays. We have been recognised throughout the years by winning a number of prestigious awards from within and outside of the travel industry. We won the "Best Operator to Canada" award at the 2017 British Annual Canada Travel Awards for a record 15th time.

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