1.Important Information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how First Class Holidays collects and processes your personal data, including any data you may provide through this website or via any other means (such as over the telephone) when you enquire or purchase travel services, when you sign up to our newsletter, when you take part in a competition or when you request a brochure etc.
 
This website is not intended for children and the only circumstances in which we collect data relating to children, is where you make a booking of travel services and you have children in your party.
 
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
 
Controller
 
First Class Holidays is the controller and responsible for your personal data (collectively referred to as "First Class Holidays", "we", "us" or "our" in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
 
Contact details
 
Our full details are:
 

Full name of legal entity:

1st Class Holidays Ltd
t/a First Class Holidays
Name or title of data privacy manager: Paul Bland
Email address: DPM@fcholidays.com

Postal Address

First Class Holidays
Trafford House
Chester Road
Manchester
M32 0RS

Telephone number

0161 877 0433

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
 
Changes to the privacy notice and your duty to inform us of changes
 
We keep our privacy policy under regular review. This version was last updated on 17th July 2018 and historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if any of the details you provide to us should change, during the course of your relationship with us.
 
Third-party links
 
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Testimonials

Our Awards

We are very proud that our personal, friendly service and attention to detail has led to us becoming an industry leader in providing tailor-made holidays. We have been recognised throughout the years by winning a number of prestigious awards from within and outside of the travel industry. We won the "Best Operator to Canada" award at the 2017 British Annual Canada Travel Awards for a record 15th time.

Read more