20 Minute Masterclass

short webinars that help you sell long haul, faster

We know how busy you are, so we have created something quick, practical, and designed just for you.

Introducing the 20 Minute Masterclass Series for travel agents.

Every other Tuesday at 10am our travel experts will run short sessions to help you sell more, without taking time out of your day. Each session is just 20 minutes and packed with ideas and inspiration that you can use immediately.

20 Minute Masterclass

Selling Australia to a first-time visitor

 Uluru

 

Date: Tuesday 9th June

In this 20 minute session, we will cover:

• The locations that should be on a first-timers list
• The best itineraries that convert enquiries into bookings
• Simple ways to increase value with add-ons and experiences

Iconic rail journeys to match your clients personality

 RM

 

Date: Tuesday 23rd June

In this 20 minute session, we will cover:

• How to match iconic rail journeys to different client personalities and travel styles
• The most in-demand rail routes and what makes each one unique
• Simple ways to tailor rail itineraries and upsell upgrades to increase booking value

New Zealand’s North and South Island simplified

 NZ

 

Date: Tuesday 7th July

In this 20 minute session, we will cover:

• The key differences between New Zealand’s North and South Island, made simple
• How to match each island to your client’s travel style and preferences
• Easy itinerary ideas that combine both islands to maximise appeal and booking value

Exceptional wildlife experiences to sell to your clients

Japan

 

Date: Tuesday 21st July

In this 20 minute session, we will cover:

• The standout wildlife experiences that truly wow clients and drive bookings
• How to match wildlife encounters to different travel styles and bucket-list goals
• Simple ways to package and upsell wildlife experiences to increase overall trip value

Sell South Africa safaris with confidence

SA

 

Date: Tuesday 4th August

In this 20 minute session, we will cover:

• The key safari regions and lodges to understand when selling South Africa
• How to match the right safari experience to your client’s budget and travel style
• Simple ways to build confidence, handle objections, and convert safari enquiries into bookings

Which cruise to match your client?

Cruise

 

Date: Tuesday 18th August

In this 20 minute session, we will cover:

• How to match different cruise types to your client’s personality and travel style
• The key differences between ocean, river, expedition and luxury cruising
• Simple ways to recommend the right itinerary and upsell onboard and shore experiences

Top Canada itineraries that convert

Vancouver

 

Date: Tuesday 8th September

In this 20 minute session, we will cover:

• The Canada itineraries that consistently turn enquiries into bookings
• How to tailor routes based on season, travel style, and must-see highlights
• Simple ways to enhance trips with rail, wildlife, and unique experiences to increase value

Canada: East v West

Canada

 

Date: Tuesday 22nd September

In this 20 minute session, we will cover:

• The key differences between Eastern and Western Canada, made simple
• How to match each region to your client’s interests, travel style, and expectations
• Easy itinerary ideas that highlight the best of both to maximise appeal and booking value

Sell Japan like an expert

Japan

 

Date: Tuesday 6th October

In this 20 minute session, we will cover:

• The must-know destinations, routes, and experiences to confidently sell Japan
• How to match itineraries to different client types, from culture seekers to first-time visitors
• Simple ways to enhance bookings with unique experiences, upgrades, and seasonal highlights

Winter-sun destinations to recommend to your clients

Thailand

 

Date: Tuesday 20th October

In this 20 minute session, we will cover:

• The top winter-sun destinations that consistently appeal to UK clients
• How to match destinations based on budget, travel style, and preferred climate
• Simple ways to package and upsell winter-sun holidays to increase booking value

Australia v New Zealand: What to choose for your client

Wellington

 

Date: Tuesday 3rd November

In this 20 minute session, we will cover:

• The key differences between Australia and New Zealand, made simple
• How to match each destination to your client’s travel style, interests, and expectations
• Easy itinerary ideas and combinations to maximise appeal and increase booking value

Multi-centres: Long haul destinations that pair perfectly

India

 

Date: Tuesday 17th November

In this 20 minute session, we will cover:

• Multi-centres: Long haul destinations that pair perfectly
• How to match combinations to your client’s travel style, budget, and trip length
• Simple ways to build seamless itineraries and upsell multi-centre bookings to increase value 

South Africa for a first-time visitor

SA

 

Date: Tuesday 1st December

In this 20 minute session, we will cover:

• The must-know regions, lodges, and experiences for a first-time South Africa trip
• How to build a well-balanced itinerary combining safari, city, and coast
• Simple ways to match expectations, handle common questions, and convert enquiries into bookings

2027 destination travel trends

Japan

 

Date: Tuesday 15th December

In this 20 minute session, we will cover:

• The must-know regions, lodges, and experiences for a first-time South Africa trip
• How to build a well-balanced itinerary combining safari, city, and coast
• Simple ways to match expectations, handle common questions, and convert enquiries into bookings

Testimonials

Our Awards

We are very proud that our personal, friendly service and attention to detail has led to us becoming an industry leader in providing tailor-made holidays. We have been recognised throughout the years by winning a number of prestigious awards from within and outside of the travel industry. We won the "Best Operator to Canada" award at the 2017 British Annual Canada Travel Awards for a record 15th time.

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