3.How your personal data is collected

We use different methods to collect data from and about you including through:
(A) Direct interactions
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• make a booking or enquiry for our of travel services;
• subscribe to our newsletter or other publications;
• request marketing including requesting a brochure to be sent to you;
• enter a competition, promotion or survey;
• give us some feedback; or
(B) Automated technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.
(C) Third parties
We may receive personal data about you from various third parties as set out below:
• Technical Data from the following parties:
(i) analytics providers such as Google and Bing based outside the EU;
(ii) advertising networks such as Google Ads based outside the EU;
• Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.


Our Awards

We are very proud that our personal, friendly service and attention to detail has led to us becoming an industry leader in providing tailor-made holidays. We have been recognised throughout the years by winning a number of prestigious awards from within and outside of the travel industry. We won the "Best Operator to Canada" award at the 2017 British Annual Canada Travel Awards for a record 15th time.

Read more