A little more about us

Crafting the perfect holiday takes time and experience.

Whether you’re looking for a dream holiday touring in New Zealand or the ultimate Outback and Reef experience in Australia; an iconic journey through the Canadian Rockies or America’s national parks, our team of travel designers have over 500 years of combined experience to make your dream become reality.

We know how important a holiday is to our customers; that’s why we go the extra mile to ensure that all our holidays are tailored to perfection by our expert staff, and we’ve won the accolades to prove it.

Born from a desire to provide outstanding levels of service and customer satisfaction and a "can do" attitude, First Class Holidays will be celebrating its 22nd birthday this year.

Back in 1996, tired of a lacklustre attitude to customer service, founders Paul Ainsworth and Sharon Mason left their jobs with an established operator to set up First Class Holidays in a small office in Salford Quays. "Our goal was to give a level of service that just wasn't there back then. From the ordinary to the extraordinary, we had a philosophy of supplying what the customer demanded, with an emphasis on first class service" says MD Paul.

It's a principle that has paid dividends as our company has now won a range of awards, and Paul and Sharon are especially pleased to be 15 times winners of the Destination Canada Best Tour Operator award, voted for by UK Canada Travel Specialists.

Originally offering holidays only to Canada, the company now also specialises in tailor made holidays to the USA, Australia, New Zealand and the South Pacific Islands from a much larger premises facing Old Trafford stadium. 

"We've come a long way in 22 years" says Sharon. "But the founding principles of the company still hold strong today."


Our Awards

We are very proud that our personal, friendly service and attention to detail has led to us becoming an industry leader in providing tailor-made holidays. We have been recognised throughout the years by winning a number of prestigious awards from within and outside of the travel industry. We won the "Best Operator to Canada" award at the 2017 British Annual Canada Travel Awards for a record 15th time.

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